Track GST Payment Status With Detailed Explanation

Under GST, a businessperson has tax liabilities based totally on the nature of their business. The taxpayer can adjust these GST liabilities with the available ITC and/or pay the balance via the electronic cash ledger. The taxpayer can make payment fees online via the GST Common Portal or offline via the accredited over-the-counter banks. If the payment amount exceeds Rs. 10,000, it is important for a taxpayer to make GST – goods or services tax payment online. When executed through an online medium, it will become imperative to maintain track of the payment, to ensure the GST payment has been accomplished efficiently and you do not incur a penalty (due to failed payment) notwithstanding complying with GST regulations in time.

Thus, here is a step-by-step guide to help you keep track of your online GST payment status.

Steps To Track GST Payment Status On The GST Common Portal

Taxpayers can track their GST payments online on the GST Common Portal with or without the need for logging in to the portal. The steps for both, however, are different.

Method 1: Track GST Payment without Login

The steps given below will allow taxpayers to track their GST payments without having to login to the GST Common Portal.

Steps:

  1. On your desktop, laptop, tablet or smartphone, open a web browser and go to the GST Common Portal https://gst.gov.in. The Goods and Services website will be displayed on your screen.
  1. On the Dashboard, click the Services tab at the top, select Payments, and click Track Payment Status.
  1. You will be redirected to the Track Payment Status page. Here, you will have to type or enter your 16-character GSTIN (Goods and Services Tax Identification Number) and the 14-digit CPIN (Common Portal Identification Number) details and also verify the Captcha code, then click the TRACK STATUS button to proceed.

The status of your GST payment will be shown on the screen as paid, not paid, or failed.

GST Payment Status Shows Paid

If the status of your GST payment is displayed as paid, then you can download the receipt by clicking ‘View Receipt’ and then clicking the ‘Download’ button.

GST Payment Status Shows Not Paid

If the status of your GST payment shows not paid, then you can save an offline copy by clicking the ‘Download’ button. If you prefer to view the challan, click on ‘View Challan’. The challan will be displayed. You can keep an offline copy with the aid of clicking the ‘Download’ button and saving a copy of the challan on your device’s hard drive.

Method 2: Track GST Payment with Login

The steps given below are for taxpayers who wish to track their GST payments after having logged in to the GST Common Portal.

Steps:

  1. On your desktop, laptop, tablet, or smartphone, open a web browser and go to the GST Common Portal https://gst.gov.in. The Goods and Services website will be displayed on your screen.
  1. On the Dashboard, click the Services tab at the top, select Payments, and click Challan History.
  1. Now, select the date range from the drop-down calendar in both the From and To fields.
  1. Next, choose the Search by CPIN option, if you wish to track your payment of the challan through CPIN.

Note: In case you do not remember your CPIN, you can search the CPIN by date on which it was generated by using the Search by Date option.

  1. Click the I Will Search button to proceed.
  1. A list of Challans and their payment status within the selected date range will be displayed on your screen.

Note: By default, only the 10 recent Challans will be displayed in chronological order.

  1. Click the link under CPIN. Your selected GST payment receipt or challan will be displayed.

There are a few things to consider here:

  • Payment receipt is displayed solely for Challans with PAID status,
  • Taxpayers can also download the receipt by clicking the DOWNLOAD button.
  • If the Expiry Date on the Challan is passed, the Challan becomes an Expired Challan. if there is any payment made by using an expired Challan then surely it will not a valid payment. If payment is made after the Challan’s expiry date and if the payment was accepted by the bank, the payment status will not be updated on the GST Common Portal.

Payment Status under GST

Depending upon the status of the GST payment, the taxpayer may see the following message:

(a) Paid: If your payment has been successful, it will show ‘Your Payment status is Paid’. You will also be able to view and download the payment receipt.

(b) Not Paid: If you have generated the Payment challan, however, the charge has not been done, it shall show ‘Your Payment status is NOT PAID’.

(c) Failed: In case your payment is failed, it will display the message ‘Your Payment Status is FAILED’. In such scenario, the taxpayer can click on the View Challan button and make the payment again for the failed challan.

GST Payment Failure – Frequently Asked Questions

1. What is the difference between CPIN and CIN?

CPIN refers to “Common Portal Identification Number”, whereas CIN stands for Challan Identification Number. The 14-digit CPIN is generated prior to the payment of GST and the 17-digit CIN is issued after making the payment of GST.

The CPIN is issued at the time of generating the GST tax challan through online on the GST Common Portal. GST tax challan can be saved temporarily and edited/modified before generating the final challan. After cross-checking, taxpayers can submit the challan. On submission, the GST Common Portal generates a challan with a 17-digit unique identification number. This number is called CIN or Challan Identification Number. Every CIN is a 17-digit unique number that is comprised of a 14-digit CPIN followed by a 3-digit bank code.

2. If your account is debited more than once for the same online transaction. then how can you get the debit transaction reversed?

If both transactions are reflected in the Electronic Cash Ledger, then you need to contact the help desk through their contact number and e-mail address provided on the GST Common Portal.

Help Desk Number: 0120-4888999

E-mail: helpdesk@gst.gov.in

Or,

If the Electronic Cash Ledger has only one transaction amount, then it may indicate a transaction error. In those circumstances, you will have to contact your bank.

Or,

In case, funds are debited the CIN is not generated or the CIN is generated but not communicated, then you can use GST PMT-07 to apply to the bank or electronic gateway through the GST Common Portal. This is available on the GST portal. The steps to accomplish this are mentioned below:

Step 1: On the GST Portal, go to Services, select User Services, and click Grievance/Complaints.

Step 2: Under ‘Submit Grievance’ choose ‘Grievance Type’. Enter or type all the required details and click to choose the Submit button/option.

3. Can I re-initiate the payment for the same challan by using another bank account if my transaction failed from one bank?

Yes. You can use another bank account under such circumstances.

4. I made a payment offline (cash/cheque/DD) after the challan’s expiry date and the bank has accepted it. However, it is shown as ‘Not Paid’ on the GST Portal. What should I do?

A GST challan is valid for 15 days only and gets canceled automatically after the expiry of its validity period. The taxpayer thus has two options:

(i) Pay GST tax with the challan (with CPIN) within validity period, or

(ii) Request for a new GST challan online after providing the necessary details

Since the payment was made after the expiry date, it cannot be updated on the GST Portal. So, when the bank has accepted or approved your payment, the same can be rejected by the GST Portal because of this.

You need to contact your bank and seek a refund for the same. Meanwhile, generate a new challan on the portal.

5. I paid Rs. 5,00,000/- via internet banking and the amount is deducted from my bank account. However, there display a popup message that says that the server is down. How to check when the payment was accepted and approved by the system?

You can follow these steps:

On the GST Common Portal, go to Services, select Payments, and click Challan History.

(i) If the GST payment status is shown as INITIATED, then the payment is still in process.

(ii) If the payment status shows FAILED, then you will be required to create another challan.

As per the status of the challan, the debited amount will not get updated in the Electronic Cash Ledger, or it can be credited back to your bank account. which will take to 24 hours.

6. I want to pay GST through Over-The-Counter (OTC) mode. In whose favor should I issue the cheque?

If you prefer paying GST through over-the-counter, you are required to issue the cheque in favor of “GST Payments”.

7. I’m paying through a cheque. Where can I fill up the challan?

For all modes of payment, the challans ought to be generated online on the GST Common Portal only. For Over-the-Counter (OTC) payments (cheque/cash/DD), taxpayers are required to print a copy of the challan and use the same.

Please keep in mind that you cannot fill the challan manually. Only online challans are acceptable.

8. I have submitted an incorrectly filled challan. How can I edit it?

In case when CPIN is not generated, then amending the challan within 7 days from the date of saving the challan for the first time will be appropriate and necessary. And on the other hand, if the CPIN has been generated, then you will have to create a new challan. The erstwhile incorrect challan will automatically expire after a period of 15 days.

9. What is the next step once a challan is filed up?

After filling up a challan, you are required to choose a payment mode and then make the necessary GST payment.



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